Frequently Asked Questions

What you need to know

What exactly are Modflame Fireplaces

The Modflame fireplace is  a new style of open fireplace, fueled by a renewable energy; bio ethanol. Rather than an being an alternative, modflame is actually unparalleled amongst our rivals. Environmentally friendly, stylish designs and sexy flames is only the beginning. Cost effective, at less than $1-2 per hour of burning time. Efficient, all the heat stays where it needs to, in your living space.  Versatile, able to be moved around from room to room or home to home.

What makes Modflame so different

Modflame fireplaces are very user friendly and require virtually no manintenace at all. Our commitment is to you; our customer and we are devoted to producing the highest possible quality products and our aim is to deliver them to you at an affordable cost. Unlike our competition, we believe that the luxury of fire should be affordable and enjoyed by all! And that is exactly what we shall do.

What is bio ethanol

Bio-Ethanol is basically absolute alcohol, produced by the fermentation of glucose originating from agricultural and forestry products; mainly sugarcane, potatoes, bananas, beetroot and recently from cereals such as wheat.  Ethanol (100% alcohol) may not be sold in its purest form to avoid human consumption. Ethanol producers de-nature the ethanol with various substances for re-sale purposes and it is then called Denatured Ethanol.

Is bio ethanol environmentally friendly

Bio ethanol burns clean with no harmful emmisions to the environment. A renewable resource, readily available and can be created from a number of natural glucose based sources.

Where can I find ethanol for Modflame fireplaces.

Bio ethanol can be found in supermarkets, hardware stores and petrol stations. Modflame also provides ethanol at competitive rates in 1 litre, 4 liter and refillable containers.

How much does it cost to run the fireplaces

Depending upon the model and the amount paid for the fuel, it may cost anywhere between $0.75 - $2 to operate your fireplace. We recommend Modflame Bio Fuel for for use with your fireplace, if you are able to buy local in quantity, then that may be your best option.

Are they safe

Every single part of the select Modflame burner is made of 2mm thick stainless steel - it looks great, and will last a lifetime. Modflame and its manufacturer are both ISO 9001:2008 accredited for quality production.

How long does the fuel burn

Depending on the burner, one fill up(1-1.5L) may last between 4-6 hours.

How do you maintain the fireplace

Minimal maintenance is required to upkeep your fireplace. Occasionally, you may want to use a stainless steel cleaner to clean the fuel container(s).

How easy is it to install/assemble

Assembly time depends on the model, typically it may take anywhere from 5-60 minutes to assemble a freestanding unit. Only a simple screwdriver set is needed for assemblies.  Installation of wall mounts can range anywhere form 30-60 minutes and also require minimal tools. 

Do they actually produce heat

Because they do not require any venting and are flueless, all heat produced remains in the room and is not vented out by a flue. Therefore they 100% efficient.

Which model is right for me

Most of our models can be used in any area, some are made for indoor & outdoor use and some are solely for indoor use. See the details provided and choose the model right for your needs.

Can you turn the fireplace off

All of our burners whether they be fuel boxes or fuel cans come with an extinguisher tool to turn off the fire. You can turn off the fire when you wish within a few seconds.